Founded in 1982, Softtek is a global provider of IT and Business Process Services with more than 5,000 associates by means of 24 offices in North America, Latin America and Europe. With 7 Global Delivery Centers, Softtek provides in-depth, high-quality and cost-effective solutions to top-tier corporations in more than 20 countries through on-site, on-shore and its trademarked Near Shore® service delivery models. A pioneer and leader of the Near Shore® Industry, Softtek is the largest private IT service provider in Latin America
According to leading analysts, Softtek is the only non-Indian offshore service provider to pose serious competition for the US market, and is considered “the obvious choice for Mexico – specific nearshore outsourcing”1. Also, the company has been winner of 9 SAP awards of Excellence, and is one of the best companies to work for in Mexico, Brazil and Argentina
The company offers Application Related Services, IT Infrastructure Support and Business Process Outsourcing (BPO) solutions at 7 Service Delivery Centers: 4 in Mexico to serve the US located in Monterrey, Mexico City, Aguascalientes and Ensenada, 2 in Brazil for Latin America and 1 in Spain to serve the EU.
In 1997 Softtek created the Near Shore® concept as an alternative to “traditional” offshore outsourcing. The idea behind the concept was to leverage Mexico’s proximity, cost structure and international trade agreements to provide US based companies with a more convenient alternative, including minimal security issues, fewer language and cultural barriers, no time-zone differences, and low turnover rates.
Today Softtek is recognized as a top vendor for Near Shore® outsourcing by leading analysts such as Gartner and Forrester, and serves several Fortune 500 companies
Softtek’s delivery model is geared to achieve productivity gains to its clients by means of lowering the Total Cost of the Engagements (TCE), lower the risk associated with offshore engagements, and achieve high productivity as a result of highly specialized lines of service.